Laminate Technologies, Inc. is hiring a Customer Service Representative for our Tiffin, Ohio facility.  Enjoy the ability to work in a small plant with people who make you feel like part of the family. The CSR is the first point of contact for the customer and is responsible for conferring with customers by telephone, email or in person to provide information about products or services. Take or enter orders, cancel orders, maintain accounts, and obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.  Perform CSR functions for the plant under the direction of the Plant Manager in support of plant departments.  Ensure to follow quality standards for both Laminate Technologies and our customers. Laminate Technologies, Inc. employee advantage:

• Great Team Environment
• Competitive Salaries
• Medical, dental, vision, and Life insurance after 90 days
• 401(k)
• Gain and Profit Sharing
• Paid Vacation & Holidays

Requirements:

• Must be at least 18 years of age.
• Must have a good work history.
• Must be able to past pre-employment testing.
• Previous manufacturing experience is a plus, but not required.

To apply on-line at https://lamtech.net!